Payment Policy

Online Transfer (via FPX): Online payment will be processed by Billplz payment gateway via FPX for online transfers (local banks only). Payment will be processed in real-time and you will receive your ticket in your inbox within 24H after payment has been verified.

 

Credit Card (via PayPal or Stripe): Payment via credit card will be processed either via PayPal or Stripe, depending on the method chosen during checkout. We DO NOT accept off-line credit payment for the time being. Kindly email us if you would like to pay via PayPal in currencies other than MYR or USD.

 

Wire Transfer / TT: Payments by check or wire transfer should be made no later than 1st October 2022. Please email us a copy of the bank transfer receipt / wire transfer once payment has been made.

Account Name: NanoSec PLT
Account Number: 514495716066
Bank Name: MALAYAN BANKING BERHAD (Maybank)
Bank SWIFT Code: MBBEMYKL

 

Receipts, Quotations and Invoices: Receipts will be autogenerated by our system in PDF format upon payment completion. Should you require quotation/invoice for your company, kindly request via email to [email protected].

 

Student Price: Student pricing is only applicable for students studying FULL TIME in any MALAYSIAN INSTITUTE of EDUCATION (high school, college, university). Registration should be made using your edu.my email address and please bring your student ID during registration. Failure to do so will result in having to pay normal admission price. We reserves the right to refuse admission if proof of study could not be presented to us.

Cancellation Policy

Registration fees are non-refundable after 30th September 2022.

Refunds: Paid registrants who do not attend the training and/or conference will NOT be given any refunds. Registrants who had to cancel may send a replacement request by email, no later than 1st October 2022.

Paid registrants who wishes to cancel without any replacement must submit cancellation request via email before 1st October 2022. 25% processing fee will be deducted for every cancellation requests. Refunds will be processed 14 days after event and reimbursed within 30 days after processing.

Double Registrations: If you have mistakenly registered twice for the same training or conference, please email us IMMEDIATELY or we will hold you responsible for the cost of both registrations.

Early-Bird: Early-bird registrants must complete full payment by 15th September 2022 or your registration will be cancelled automatically.

Training Cancellations by NanoSec: If NanoSec is forced to close a training class due to low number of participants, paid registrants have the the options to either:

  1. If paid via Wire Transfer: Receive a full amount cash refund – no administrative / processing fee.
  2. If paid via Credit Card: Full amount minus payment gateway’s fixed transaction fees.
  3. Move to another available training class (subject to space availability)
  4. If you have paid for training + conference and your class has been cancelled, you will only receive refund for the cancelled class. Should you wish to cancel your entire registration, please email us.

We reserve the rights to cancel any duplicate or unpaid registrations without notice.

Training Class Policy

Meals: All fully paid training students will receive lunch and two coffee breaks on both training days.

Certificates of Completion: Each students will receive a Certificate of Training Completion at the end of day 2. If you did not receive your certificate, please email us within 30 days after the end of training. We will not entertain certificate requests after 30 days. We do not replace lost, stolen or misplaced certificates.

Change of Class: You are allowed to change training class before 16th September 2022. Please contact us should you wish to change class.

Class Reservations: All training class seats are first come, first paid. Payments should be made as soon as possible upon registration. Any unpaid registrations may be cancelled and released to another paying delegate.

Conference Policy

Meals: All fully paid conference attendees will receive lunch and two coffee breaks.

Group Registrations / Discount: Group discount applies to 3 or more registrations from the same company – To qualify for group discounts, please contact us PRIOR to registering online. You do not qualify for group discounts if you have already registered and made full payment.

Discount Codes: Only ONE discount code may be applied to an individual registration. Sponsors will be given x number of codes in accordance to your selected sponsorship packages to be used either by your employee or your clients. If any of the given code does not work, please email us for a new one.